Feedback

Feedback

All feedback is guaranteed authentic, kept on file, and of course- always appreciated.

E-mails or letters from our clients:

Just wanted to let you know that my parents and I thought you were a really amazing home inspector. I've
bought a couple of homes and my folks have bought many many homes. And we all agreed that you were by far
the best home inspector we'd ever come across. We'll definitely be giving you a call on our future purchases
and recommending your services to all of our friends and family.

Thanks again for doing such a terrific job for us!

Walter"

***

I appreciated the thorough explanation of everything found. It was helpful in determining NOT to move forward
with the purchase. I'm pretty confident you saved me a lot of money and headache! Thanks :)

Amy H.

***

Wayne,

Got the binder delivered to my doorstep today. Looks great. I’ll be sure to reference it for future problems and
to keep the developer honest. If I know anyone that needs a home inspector, I’ll push them your way.

V/r,

Chris G

***

Aloha Wayne,

Once again, GREAT JOB on our inspection!

Mahalo,
John K

***

Wayne,

Thank you so very much. This is the type of report every buyer should have on hand...clear and concise (and
simple so even someone like me can understand). It helped us out a great deal in deciding what to
focus on. Thank you for doing such a thorough inspection.

Aloha, Zeny

The client above also submitted the following feedback form comments:

"The service was highly professional from start to finish. The end product, the report were most detailed & easy
to understand, & Mr. Blackburn took time to explain his findings to us in a simple, clear manner".

**

Wayne,

I don't know if Evgeny mentioned that we had cancelled our contract for (the house) following C-51, but were
later contacted by the Seller to see if we couldn't be enticed to buy it. They came down a bunch, and we close
in January.

In any event, I credit your thorough inspection with demonstrating just how bad it was, and how bad it could be.
This gives us peace of mind that we have a pretty good idea what we are starting with. Also, we received the
side-benefit of a lot of money on the purchase price.

Thank You!

We really appreciate your help.
Merry Christmas,
Mark and Jeanne

**

Hi Wayne,

Thank you so much for your thorough inspection and we really appreciate your suggestions and extra
highlighted priorities. It is always a pleasure to work with true professionals.

Mahalo,

Barbara Grange

**

Wayne,

I got the binder in the mail the other day and I just wanted to
commend you on your superior work. I will recommend you to anyone I
know in the home buying process.

Thanks,
Steven

***

Aloha Wayne,

Thank you for your wonderful service in determining the condition of the unit. I am pleased with your
preliminary report which just about covers every thing that we saw. There are no questions in my part and
thank you for allowing us to shadow you as you pinpoint and explain each defect of the townhouse. I will
definitely refer my friends toward you.

Mahalo, Albert

***

Hi Wayne,

I'd like to again thank you for working with me on the inspection. You may have saved us from a long
nightmare. We still like the property except now view it as a tear down which changes things-we did cancel.

I did see that it is of course still listed, but the condition was
changed to "needs major repair" and thought you might like to know that.

Aloha, Alan

***

Hi Wayne,

We have your report and are sending out a check made out to the address as noted on the invoice. Please let
us know that you have received it, probably by the 29th of Dec.

Your work was excellent as well as the revealing of the mysterious owner/ listor or licensee? It seems that the
encroachment is going to be the most problematic item for us and will likely end our contract. We would like for
you to be the inspector of our next home. It makes me wonder if the city even came out and inspected the
different stages of work on the building permits. As I wonder how a nail plate under the house only has one
blasted nail in it- clearly missing the other 5 nail spots- or main support beam just resting on a cinder block
with no binder of any sort to keep it in place? Did the city sign off on such work, if so - how sad, no quality
control. Keep up the good work Wayne.

Judy and Samuel

**

Dear Wayne

I just wanted to drop you a note of thanks for your inspection of my
home in Honolulu in May of 2007. Your inspection was an extremely
thorough one.   I appreciate your allowing me to watch you through the
entire inspection, as you patiently answered any and all questions
that came to my mind, regarding the house and the items you noted. As
a first time home buyer, this was extremely important to me, giving me
the peace of mind to continue with the process of buying the property.

With your report in hand, and the photos documenting your findings, I
was able to negotiate the repairs be completed prior to closing of the
property. These repairs would have amounted to thousands of dollars,
if I had to pay for them myself. They would, no doubt, have cost me
tens of thousands of dollars, in future repairs if undetected.

Also, your inspection was extremely informative and educated me in the
ongoing maintenance I need to perform, in order to keep the property
in top condition.

Thank you again for doing such a wonderful job on the inspection! In
the future, if I am ever considering buying another property, you will
be the first person I contact. I will enthusiastically recommend you
to anyone I know, who is considering buying a home or anyone--buyer or
seller--who needs a home inspection. You are invited to dinner by the
beach, soon after I close and am handed the keys to the house you
inspected.

Mahalo,

Tom

**

Thanks very much Wayne - your input was absolutely invaluable in identifying and addressing extremely
important structural deficiencies in the home that needed to be addressed before finalizing the purchase. Brett
told me that you were the best in the business - and you demonstrated just that.

You provide an absolutely wonderful service - I've had experience with three other home inspectors in the past,
two on the mainland and one in Hawaii, and your thorough understanding of all the different systems in the
home, your attention to detail, and overall professionalism blow those other guys away.

Mahalo nui loa!

Brad

**

Hi Wayne,

We very much appreciated your thorough, knowledgeable, and professional approach.
We had some initial concerns when we first saw the house. The Seller's Agent then shared their home
inspection report (by another agency) which was very sparse and brief. Our concerns were not alleviated.

Our Realtor at the time gave us two referrals for our own home inspection report. When he mentioned that you
were the more thorough of the two, we immediately chose your company. We were extremely pleased that you
addressed all of our concerns, as well as pointed out new ones we had missed.
Thank you so much for your help with this very important decision we had to make.

Very Sincerely,

Jeff & Addie Gin

**

Wayne,

It was great meeting you also. It's hard to believe how much more confidence I have in the house and the
things that you found. I would have never looked at the things that you did and found. I told Fred that you did an
excellent job and you gave Lisa and me a great feeling. I will sure refer your name to others.

Thanks again,
Chris

**

Hi, Wayne,

You probably don't remember me. But you might remember the apartment you've inspected. 1909 Ala Wai
Apt 1503, last month. I just wanted to let you know, because of your excellent job, we got the seller to fix the
plumbing and electricity (over $700). Money spent to you was one of the best thing I did.

Mahalo,

June

**

Hi,

Kay dropped off the hard copy report yesterday afternoon and I read it this morning. You are very good! I
continue to be impressed with your professionalism and thoroughness. I will complete and return the
evaluation form you enclosed. You may always use me as a reference if you wish.

Tim

**

Aloha Wayne,

You provided a report on (43XX) Aukai Ave. about 10 days ago. The report was very helpful and I appreciate
your candor and clear reporting. You revealed several significant deficiencies in the house and we are
probably not going to buy it. Please email your bill to me so I can pay you directly. We are continuing our
property search and will contact you for an inspection on our next prospect. Excellent job!

Mahalo,

Herb

**

Emails from Realtors:

Hi Wayne,

Mahalo for the great inspection.

I'll call you for another new project townhouse inspection to be done in mid-May.

Have a great weekend!

Warm regards,
Karyl W. Fujii (R) CRS
808.754.1080
Karylf@cbpacific.com
Sent via Wireless TREO 700

***

Wayne,

Knowing your inspection report being the great reference, I had communicated with the Seller's agent
concerning the attic issue, and we were able to reach the agreement without opposition - credit to the buyer for
$1,000 toward repair cost.

Thank you for your professional due diligence. Your promptness of the preliminary report not only saves my
time and energy, but most importantly, save our client's money.

Best regards,

Misa Kataoka (RA)
Del Osman Realty, Inc.
Cellular 808-927-2000

**
Hi Wayne,

You know you are by far the most trusted Inspector by my standards.
You treat my clients with total respect and work ethically and know
the fine line between your job and mine. I have never had any
complaints but rather so much praise for your thoroughness and
expertise.

Mahalo,

Jamie Apuna, RA, GRI, ePRO
Certified Residential Specialist
(808)222-6393

***

Dear Wayne,

Wow! What a great job you did! Really impressive and great pictures! We have asked for a credit. I don't know
if they will do it, but that is the latest. I will keep you posted. Thanks so very much!

Dusty

***

Hi Wayne,

Thank you again for a thorough inspection. Albert kept commenting on how you notice so many things he
would have never noticed and I said that's why he's the professional.

Mahalo,
Jamie Apuna, RA
Certified Residential Specialist, GRI, ePRO
Winner 2006 Aloha Aina People’s Choice Award
Cell:   (808) 222-6393
Direct: (808) 203-6931
Fax:    (808) 833-6259
Email: jamiea@marcusrealty.com

***

March 21, 2008

Hi Wayne;

I've read your article about the contractor theory and I agree with it.

As a Realtor for 35 years and licensed engineering and building contractor for 30 plus years, I call on you for
most of my home inspection because of your thoroughness and your general and special knowledge about
home inspection. You climb into the attic, below the house, and up onto the roof and check everything!! I've
seen you do this countless times. I am a instructor/pilot and my legs tremble when I am up on the roof!!!

Let me say that your pricing is not only reasonable, but it is cheap!!
You have saved Buyers thousands.. maybe tens of thousand because you call it like it is. Some Realtors
sometimes forget who they represent .... their client.. and not themselves.

You can call on me for reference anytime.

Aloha,

Les Hirahara
Principal Broker

***

Hi Wayne,

I am extremely impressed with your thoroughness. You go above and beyond what any other home inspector
has ever done for me and my clients! Thank you for all your extra detail attentiveness.

We appreciate it, and when Judy and I talk on Saturday, we will be discussing all aspects of this. . . Best to know
everything up front before making a final decision.

Thanks, Dusty

Linda C. "Dusty" Woodstock- Realtor, CRB, CRS, GRI
Principle Broker / Property Manager
Woodstock Properties, Inc.
98-211 Pali Momi St. #430
Aiea, Hawaii 96701-4318
808-488-1588 / 808-487-8300808-487-0557 Fax
Website

***

"I was impressed with my very first inspection with Wayne R. Blackburn, President of Inspector Homes. He was
very professional throughout the inspection and always kept my buyer client's best interest in mind.

My buyer client was one of the first to purchase a resale unit at the Moana Pacific and she felt very comfortable
and confident knowing he had had experience in the past completing other inspections in this new
development. He was courteous, straightforward and easy to understand during the inspection review. His
inspection report was concise and well thought out. Any additional questions and concerns that my client or I
had from his written report were promptly answered by Mr. Blackburn. He was a good listener, patient and took
the extra time to answer them clearly.

It is very evident that Mr. Blackburn enjoys what he does and that he keeps the client's best interest in mind
during his interaction with that client. He easily builds rapport and trust through his thoughtful actions. I would
highly recommend his services to my other clients and fellow agents in the future".

Ann K. Noguchi, Realtor, CRS, e-PRO, ABR, GRI
Vice President
Marcus & Associates, Inc.

***

Aloha, Wayne

Thank you for your assistance in this transaction. The Buyers and I really appreciated your professionalism
and depth of knowledge of your profession. It sure helped to smooth out the process. I would not hesitate to
recommend you to everyone at our office and my colleagues in real estate.   Cheers to the holiday season and
a great new year!

Sandra Sakuma, R
Broker-In-Charge
Century 21 All Islands

**

Wayne has done countless inspections for my clients, always with great results. His detailed inspection report
book, with photos, is very valuable to them, especially when they are off-island. But for me, the best part is his
concise Summary, written in plain language. I recently had an experience where my client was purchasing a
$220,000 condominium As-Is, which we knew to be cosmetically dated. It was for his college-age son to live in
with roommates, so the client figured he’d buy a funky-looking place and then remodel a few years later.
Wayne discovered that behind the makeshift built-in cabinets and partial walls put in by a previous owner, the
electrical and plumbing were in dangerous condition, installed unprofessionally. With my buyer’s permission, I
faxed Wayne’s Summary, which was 3 or 4 easy-to-read pages in a calm but definitive tone, to the seller’s
agent, along with my buyer’s request for a $12,000 discount. The seller came back to us with a $10,000
discount. The buyer was very relieved, and went forward with the sale, knowing exactly what work he needed to
have done with the substantial money saved.

I highly recommend Wayne at Inspector Homes for all home inspection needs.

Doug Shanefield, Vice President
Coldwell Banker Pacific Properties, Ltd.
Honolulu

***

Wayne,

As a Realtor my clients expect me to refer them to the best vendors in the business. You have repeatedly
exceeded my client's expectations with your skills, knowledge, and professional approach. Your technical
expertise and keen observation skills have been invaluable; moreover, your detailed presentation of the
report, patience, and ability to communicate with the layman has helped my clients remain calm and logical in
the often emotional process of purchasing a home. Your reputation with the seller's agent has also been an
added value in that your report was considered a valid representation of the condition of the property thereby
allowing a fair negotiation for repairs and credits. I look forward to our next transaction and please don't think of
retiring any time soon.
Sincerely,

Brett Schenk, Realtor, GRI
Woodstock Properties, Inc

***

Re: Home Inspection.

Aloha Wayne, just wanted to let you that my clients have purchased and sold many homes thru me in the past
15 years that I have been their realtor. They were so impressed with your detailed explanations of what you
found. Also the photos and easy to follow report made it real easy for my clients to understand. I will continue to
refer my clients to you.

Mahalo,
Danny Pacheco
Island Heritage Realty- Principal Broker, Owner

**

Aloha, Wayne--

I'm not surprised about your very tight schedule. Based on what I hear about you, you're one of the best
(someone even said, "the nicest").
I hope to contact you again for next time,

Amado

***

Hi Wayne,

I’m writing to say thank you for the inspection and report you did for Kaui and Melissa Leleo at 89-159
Naniahiahi Place—it was so thorough and in-depth! It provided a true picture of the property not only for them
but for the Seller as well. Now everyone knows what we are dealing with in terms of condition, safety issues and
needed repairs.

You were objective and matter-of-fact in both your report and your comments; that was also appreciated.

Finally, I value your invitation to the Leleos to call you if they have questions or need further information. You
can bet you’ll stay on my hand-out of home inspector references and I look forward to working with you again.

Thank you again,
Lynn